Care Transition Management
Handoffs between providers and care settings.
Hire a Remote Patient Care Coordinator for Your Practice
Get office-based remote talent, HIPAA-compliant and trained before day one, at 70% below US hire cost.
Sara K.
Patient Care Coordinator
HIPAA-certified and office-based
Hire in less than 14 days
Backed by a 97% employee retention rate
No payment until you hire
Book a Demo
We'll be in touch within 24 hours.
What Does a Patient Care Coordinator Do?
Every function your practice needs, handled remotely within your EHR on your schedule.
Follow-Up Scheduling
Post-visit and chronic care appointments.
Referral Tracking
Outgoing referrals confirmed and completed.
Chronic Care Outreach
Contacts patients due for ongoing care.
Patient Education Support
Post-visit instructions and care plan materials.
Authorization Coordination
Liaises with insurance for approvals.
No-Show Outreach
Follows up on missed care plan visits.
EHR Care Plan Updates
Documents coordination notes in your EHR.
Satisfaction Follow-Up
Post-visit check-ins to support retention.
Rated Excellent
Trusted by Healthcare Practices
No CVs from a database. Certified remote patient care coordinators matched to your practice, your EHR and your hours.
70%
Below US cost
97%
Retention rate
14 days
Avg deployment
TRAINED TOP TALENT
What Practices See After They Hire
Four things that shift the moment a remote patient care coordinator starts working your patient panel.
Fast Follow-Ups
Discharged patients called the same day, without pulling clinical staff away from care.
Referrals Completed
Reminders go out, no-shows get followed up and open slots get filled automatically.
Fewer Gaps
Overdue patients called back before they disappear from the panel.
More Face-Time
Insurance and paperwork handled before the visit, so providers walk in ready to treat.
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How Are We Different?
Most providers give you a trained VA. We give you a compliant, office-based, credentialed hire inside a HIPAA-certified infrastructure.
Outsentia Health
Generic VA agency
In-house US hire
HIPAA-certified infrastructure
Office-based, supervised facilities
Patient care coordinator trained before day one
BAA signed before first patient record
$0 replacement guarantee
One flat monthly fee
Compliance, HR and training included
97% retention rate
WHY US?
Why Practices Are Hiring From Us?
Structural advantages that show up in your operations from day one.
HIPAA Certified
Verified compliance that you can trust.
Office Based
Secure, supervised facilities for talent.
EHR Trained
Platform-trained before their first day.
BAA Signed
BAA in place before first patient contact.
$0 Replacement
Replace at no cost if it doesn't work.
97% Retention Rate
Consistent staff for smooth practice flow.
Your Next Patient Care Coordinator Is 14 Days Away.
Tell us the role. We handle the rest. Certified, EHR-trained and ready to work your hours.
No payment until you hire · No contract lock-in · $0 replacement guarantee
FAQ
Patient Care Coordinator Questions Answered.
What does a remote patient care coordinator do?
A remote patient care coordinator manages care transitions, follow-up scheduling, referral tracking, chronic care outreach, patient education support and EHR documentation from a secure, supervised facility. They close the gaps between visits and keep patients engaged with their care plan.
Is a remote patient care coordinator HIPAA compliant?
Yes. Every Outsentia Health placement operates within a HIPAA-certified, SOC 2 compliant infrastructure from a supervised office facility. A BAA is signed before your hire accesses any patient data.
Which EHR systems does a remote patient care coordinator work in?
Our remote patient care coordinators are trained on Athenahealth, eClinicalWorks, Epic, Tebra and AdvancedMD. If your EHR is not listed, let us know during your demo and we will confirm compatibility.
How quickly can I hire a remote patient care coordinator?
Most placements are deployed within 14 days. Shortlist by day 3, interview by day 7, live by day 14.
How much do practices save with a remote patient care coordinator?
Practices typically save 70% compared to a full-time in-house coordinator when factoring in salary, benefits, payroll taxes, recruitment and training. No setup fees, no placement fees, no payment until you hire.
What happens if the placement does not work out?
We replace them at $0 cost. No additional fees, no delays. Your care coordination coverage continues without interruption.